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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Jones

Matt Jones

March 10, 2026

5  out of  5
rating by Matt Jones
"I recently reached out for a quote for insurance, amongst all companies that contacted me...State Farm has surpassed all expectations and easily assisted with getting the exact coverage needed. HUGE SHOUT OUT TO AMANDA!!! The process was easy, understandable, and on point!! By far the best people to work with, I cant express enough how amazing they perform for us the customers. A+++ Thank You Amanda & State Farm.!!"
We responded:
"Matt, thank you for your fantastic feedback! I'm so happy to hear that Amanda and our team made the process easy and met your expectations. Your kind words mean a lot to us. If you need anything else, feel free to reach out anytime!"
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Diego Antonio

February 23, 2026

5  out of  5
rating by Diego Antonio
"Getting insurance with State Farm was an absolute breeze from start to finish. I requested a quote online, and shortly after, Leah reached out to personally walk me through all the details. The entire process was smooth, clear, and stress-free. Not only was the quote competitive, but the pricing was excellent — I couldn’t be happier with the value I’m getting. What really stood out to me, though, was the personal connection. It didn’t feel transactional at all. Leah is incredibly friendly and genuinely cares about her clients. In fact, when I stopped by around Valentine’s Day, I was given flowers for my wife — talk about going above and beyond! If you’re looking for great coverage, great prices, and even better people, this is the office to choose. I highly recommend them — you won’t be disappointed!"
We responded:
"Thank you, Diego Antonio, for sharing your wonderful experience! I'm delighted to hear that Leah made the process so seamless and personal for you. It's fantastic that you felt valued and appreciated, especially with the thoughtful gesture on Valentine's Day. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
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Mason Bolen

February 19, 2026

5  out of  5
rating by Mason Bolen
"Pam and Amanda provided excellent service! They were very knowledgeable about all of their coverage options available and how each would impact my current situation and future goals we discussed. A positive first experience and I look forward to continuing work with them both!"
We responded:
"Hey, Mason! Thank you for sharing about your experience and for recognizing Amanda and me. I’m so glad we could walk through the life insurance coverage options together and explain how each one connects to your current situation and the goals we discussed. It was a pleasure working with you, and I appreciate the opportunity to be part of this first step. I look forward to continuing to work together and being here whenever you need us!"
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Robert Zeboski

February 19, 2026

5  out of  5
rating by Robert Zeboski
"The Benton office is wonderful they always fix any issues i may have and do it properly thanks Pam you have a great team"
We responded:
"Thank you, Robert! I'm happy to hear that our office has been able to assist you effectively. Our team is dedicated to providing excellent service. If you ever need anything else, feel free to reach out!"
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Michele Hickey

January 24, 2026

5  out of  5
rating by Michele Hickey
"Leah with State Farm is great to work with—knowledgeable, responsive, and genuinely helpful. She made everything easy to understand and truly cares about her clients. She was able to get my insurance lower than my previous policy from a different company. Highly recommend!"
We responded:
"Thank you, Michele! I'm delighted to hear that Leah provided such excellent service and helped you with your insurance needs. It's wonderful to know she made the process clear and beneficial for you. If you need anything else, feel free to reach out!"
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Ryan Sr

January 23, 2026

5  out of  5
rating by Ryan Sr
"I highly recommend. Leah was super helpful & responsive when helping me switch insurances. It took hardly any time at all for me to get a new policy. They also saved me quite a bit of money."
We responded:
"Thank you, Ryan Sr, for your fantastic review! I'm happy to hear that Leah was able to assist you efficiently and help you save money. We appreciate your recommendation and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
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Larry & Becca Reed

November 25, 2025

5  out of  5
rating by Larry & Becca Reed
"Leah was a God send to us through all the back a forth we had to do with the mortgage company and all. So happy she kept up with it and got it finished. Thank you Leah for all you did for us."
We responded:
"Larry & Becca, thank you for your wonderful feedback! I'm delighted to hear that Leah was able to assist you so effectively with the mortgage process. We truly appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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Nick Morgan

September 11, 2025

5  out of  5
rating by Nick Morgan
"All the ladies at State Farm are always really nice and Brenda always helps me with anything I need and is always sweet as can be"
We responded:
"Nick, thank you for your wonderful feedback! I'm happy to hear that Brenda and the rest of the team have been so helpful and kind. We’re always here to assist you with anything you need. Let us know if there's anything else we can do for you!"
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Steve Koy

September 11, 2025

5  out of  5
rating by Steve Koy
"Brenda is excellent! Always so helpful, and quick. She goes above and beyond for her customers."
We responded:
"Thank you, Steve! I'm happy to hear that Brenda has been so helpful and quick in assisting you. We appreciate your feedback and are grateful to have her on our team. If you need anything else, feel free to reach out!"
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Tim Lay

September 11, 2025

5  out of  5
rating by Tim Lay
"Had two car accidents within a couple weeks apart. Went into the office and each claim was given attention promptly and without delay. Really appreciated the help"
We responded:
"Thank you, Tim! I'm happy to know that our office could assist you promptly with your claims after those accidents. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
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Geni Cramer

July 14, 2025

5  out of  5
rating by Geni Cramer
"I recently moved to Illinois from Tennessee and Pam Dorris's office came highly recommended. Leah made the process fast and pain-free. The process took less than 10 minutes. If I could apply more than 5 stars, I absolutely would!"
We responded:
"Thank you, Geni! I'm so happy to hear that Leah made your transition to Illinois smooth and efficient. We appreciate your kind words and are delighted to have you with us. If you need anything else, feel free to reach out!"
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Justin Dodd

July 1, 2025

5  out of  5
rating by Justin Dodd
"Leah was extremely helpful and patient with helping my wife and I get home insurance for our very first home. She was accommodating with communicating with me through email, phone, and in person. Made the entire process extremely stress free"
We responded:
"Thank you for your review, Justin! I'm so happy to hear that Leah was able to assist you and your wife with your insurance needs. It's wonderful that she made the process stress-free and was accommodating in her communication. We’re always here to help with any future needs!"
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John Gulley

March 14, 2025

5  out of  5
rating by John Gulley
"Pam was able to save me money on my insurance, plus she has great customer service. Highly recommend!"
We responded:
"Thank you, John, for your wonderful feedback! I'm delighted to know that we could help you save money on your insurance and provide great customer service. Your recommendation means a lot to me. If you have any questions or need further assistance, feel free to reach out anytime."
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Danielle Dennis

February 28, 2025

5  out of  5
rating by Danielle Dennis
"Leah is the best! Very helpful when it came to getting a policy for my home/car and gave me the best deal she could get which was better then most competitors! I highly recommend!"
We responded:
"Thank you, Danielle, for your fantastic review! I'm delighted to hear that Leah was able to assist you with your policies and secure a great deal for you. Your recommendation means a lot to us."
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Alecia Wiliams

June 15, 2024

5  out of  5
rating by Alecia Wiliams
"10/10 recommend! Leah Mayfield was SO nice, helpful, and very responsive! She gave us quotes on our home, vehicles, ATV’s, and also info on other coverages such as life insurance. She answered all of our questions and made the switch quick and easy. We saved a lot of money switching to Pam Dorris State Farm in Benton. They were very appreciative of our business and even decked us out in State Farm merchandise!"
We responded:
"Alecia, I'm thrilled to hear you had such a positive experience with Leah at our office! We're pleased to have provided you with quotes on various coverages and made the switch easy for you. Saving you money and decking you out in State Farm gear was our pleasure! Looking forward to assisting you with any future insurance needs. - Pam Dorris - State Farm Insurance Agent, Benton, IL"
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ChiTwn74

March 27, 2024

5  out of  5
rating by ChiTwn74
"I emailed and filled out online to all of the major insurance companies, and Pam Dorris @ State Farm was the only business that actually responded to my inquiry for auto and landlord/rental property insurance. Leah Mayfield took the time over the phone to go over my online inquiry and quote and beat what I had with Allstate. They really made me feel welcome and part of the State Farm family. I would recommend Pam Dorris and her staff to help you out with all of your insurance needs. Cheers!"
We responded:
"It is fantastic to hear about your positive experience with us! We are glad that Leah was able to provide you with excellent service and competitive quotes for your auto and landlord/rental property insurance needs. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. - Pam Dorris - State Farm Insurance Agent, Benton, IL"
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Karen Tucker

February 13, 2024

5  out of  5
rating by Karen Tucker
"I wanted to change insurance carriers, and my daughter-in-law recommended this agency. I was very pleased with the agent (Leah) who did my quotes. My insurance bill will be substantially lower this year with equal or better coverage limits. Thanks!"
We responded:
"Thank you, Karen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Leah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Sarah Miner

Sarah Miner

October 23, 2023

5  out of  5
rating by Sarah Miner
"Leah took care of my family with a better rate on our 3 vehicles. That's also with 3 teenagers."
We responded:
"Sarah, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Leah cares a lot about our customers."
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Juanita Betance

September 18, 2023

5  out of  5
rating by Juanita Betance
"I. APPRECIATE. THERE. WONDERFUL HELP. WITH. MY. INSURANCE. SO. IM. ABLE. TO. AFFORD IT. TO HAVE. THANK YOU. GIRLS. LOVE. YOU. JUANITA"
We responded:
"Thank you, Juanita! We're glad we could assist you in making your insurance more suitable for you, and we appreciate your support. Your satisfaction is important to us, and we're here for you whenver you need us."
Profile photo of Adam Mayfield

Adam Mayfield

August 17, 2023

5  out of  5
rating by Adam Mayfield
"I don’t write reviews like this very often but I wanted to share my positive experience with Leah at the Benton State Farm office. I couldn’t be happier with how easy she made it to switch my insurance. She answered all my questions and made sure I felt confident in my decision. Honestly, the process was so much easier than I expected — not to mention the fact that Leah saved me a ton of money as well! If you're thinking about switching your insurance, give her a call and see what she can do for you. 10/10 recommend!!!"
We responded:
"Thank you, Adam, for taking the time to share your experience with Leah at our Benton State Farm office. We're delighted to hear that Leah's assistance made switching your insurance a smooth process, answering your questions and boosting your confidence in the decision. Your recommendation is greatly valued, and we're glad Leah could provide both ease and savings."
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Jason Goodner

August 16, 2023

5  out of  5
rating by Jason Goodner
"Want to say thank you for such speedy service in getting me competing quotes for my auto insurance! No price for quality service! Thank you."
We responded:
"Jason, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Brandon Newman

August 16, 2023

5  out of  5
rating by Brandon Newman
"Her team did a great job insuring I got the coverage I needed at a great price. 5 stars from me!"
We responded:
"We love seeing reviews like this, Brandon! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Anntonitte Dorchinecez

Anntonitte Dorchinecez

August 15, 2023

5  out of  5
rating by Anntonitte Dorchinecez
"I walked in without a appt. Needing ADORABLE ins. THEY STOPPED THERE LUNCH IMMEDIATELY, and took care of me. Leah was professional and informative, Pam stopped everything to make sure all things were good. I Must tell Benton , shop local , Pam Dorris had best rates in town for me. I was with my old ins 23 years . State Farm , Pam Dorris wish I switched sooner. Don't wait, call them and save money....."
We responded:
"Thank you, Anntonitte, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Kyle Abbott

July 19, 2023

5  out of  5
rating by Kyle Abbott
"Great place for car insurance. Always great to work with."
We responded:
"Kyle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
Profile photo of Keith Abbott

Keith Abbott

July 19, 2023

5  out of  5
rating by Keith Abbott
"Always great and speedy service. A wonderful group to do business with."
We responded:
"Thank you, Keith, for the amazing review! Our team works hard to provide a great insurance experience in Benton and we are thrilled to hear that you are happy with our services."